Frequently Asked Questions
Q. WHERE DO YOU SHIP TO?
A. Right now only Canada but we will be offering international shipping soon.
Q. WHAT WILL IT COST ME FOR SHIPPING?
A. Free for orders over $75. Free for Lip Balms. $12.00 Flat Rate for orders under $75.
Q. CAN I BUY YOUR PRODUCTS IN A STORE?
A. No, we do not invest in brick-and-mortar stores. Our products can be bought here on our website. Shop Now
Q. DO YOU SELL YOUR PRODUCTS TO STORES WHOLESALE?
A. Yes, although We do not do consignment. Contact Us for details and pricing.
Q. DO YOU EVER PUT YOUR PRODUCTS ON SALE?
A. Yes, we offer special promotions from time to time. Join our mailing list
Q. ARE YOUR PRODUCTS ORGANIC?
Q. WILL MY SOAP BE SOFT?
A. No, not if handled correctly. Because your new soap is all-natural with no synthetic hardeners, to get the most out of your soap it is best to keep it in a high ridged soap dish and not let it sit directly in water.
Q. WHY ARE THERE FLECKS OR SPOTS IN MY SOAP?
A. We colour our soaps with natural botanicals and use clay in our soaps to help remove contaminants from the skin and provide slip and glide. In some of our soaps, these botanicals and additives can be seen.
Q. DO YOU USE LYE TO MAKE YOUR SOAP?
A. Yes, all true soap is made with lye. No lye - No soap. Lye creates a chemical reaction with the oils and liquid to produce soap. The reaction between these ingredients is known as saponification and results in all the lye being used up. There is none left in the final product so you will not see it on our labels. What you will see is the new saponified oil. So olive oil for example becomes Sodium Olivate. If soap is not made with lye it is not a true soap, it is a detergent made with a cocktail of nasty chemicals.
Q. CAN YOU ANSWER A QUESTION FOR ME THAT IS NOT HERE?